Last Updated: 4/20/2023

At Creative Southsider LLC ("we", "us", "our"), we value your privacy as much as we value our craft. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [Insert Website URL] (the "Site") or engage with our services.

When you visit the Site or place an order, we collect certain information to fulfill your requests and improve your experience.

When you make a purchase or attempt to make a purchase, we collect the following information:

• Identity Data: Name, username.
• Contact Data: Billing address, shipping address, email address, and phone number.
• Payment Data: Payment information (including credit card numbers, PayPal details, etc.). Note: We utilize secure third-party payment processors and do not store full credit card details on our own servers.
• Customization Data: Any text, names, dates, images, or design files you provide for laser engraving or 3D printing customization.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

We use the information we collect to:

• Fulfill Orders: Process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
• Create Custom Products: Use your provided text or images to design and fabricate your specific laser-engraved or 3D-printed items.
• Communicate: Talk to you about your order, screen for potential risk or fraud, and respond to inquiries.
• Marketing (Optional): If you have opted in, we may provide you with information or advertising relating to our products (e.g., new holiday ornaments or specialized 3D prints).

We do not sell your personal data. We share your Personal Information with third parties only to help us run our business and serve you, as described above. For example:

• Service Providers: We use platforms (like GoDaddy, Etsy, or WooCommerce) to power our online store.
• Shipping Partners: We share your address with carriers (such as USPS, UPS, FedEx) to deliver your items.
• Legal Compliance: We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain custom design files for a reasonable period to assist with re-orders, after which they may be deleted to save storage space.

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Our Site may contain links to other websites (e.g., social media pages like Facebook or Instagram). If you click on a third-party link, you will be directed to that site. Note that these external sites have their own privacy policies, and we are not responsible for their practices.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Creative Southsider LLC Email: contact@creativesouthsider.com